Our refund policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a refund, you must:
- Not have accessed any digital resources such as online courses. These are downloadable and cannot be refunded if the course has been accessed
- Not have attended all of part of the course. This cannot be refunded if you have filled out registration/ enrolment forms on day 1.
While we have every confidence that our products and services will exceed your expectations if you have a refund request please contact us and we’ll evaluate each situation on a case by case basis.